Welcome to Designatrix! These Terms of Service ("Terms") govern your use of our website, services, and any related content or communication you receive from us. By accessing or using our website and services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our services.
Services Provided
Designatrix offers digital services including web design, logo design, e-commerce development, SEO, social media marketing (SMM), branding, and mobile app development. Each project is subject to its own scope of work, timeline, and payment terms as outlined in your proposal or service agreement.
User Responsibilities
You agree to provide accurate, up-to-date information and necessary assets (text, images, logins, etc.) required to complete your project. Delays in communication or asset delivery may affect project timelines.
You agree not to use our services for any unlawful, harmful, or fraudulent purposes.
Payments & Refunds
All payments must be made according to the agreed-upon schedule in your proposal or invoice. We may require a deposit or upfront payment before starting work.
Due to the nature of creative and digital work, all payments are non-refundable once the work has started. If you cancel a project after work has begun, you are responsible for any work completed up to that point.
Revisions
We offer a set number of revisions per project, typically outlined in your agreement. Excessive revisions or major changes outside of the original scope may incur additional charges.
Intellectual Property
Upon full payment, all original design and content created for you becomes your property. However, Designatrix retains the right to display the work in our portfolio, social media, or promotional materials unless otherwise agreed in writing.
You are responsible for ensuring any content you provide (e.g., images, videos, fonts) is properly licensed or owned by you.
Confidentiality
We respect your privacy and confidentiality. Any information shared with us during the course of a project will be treated as confidential and not shared with third parties without your consent.
Limitation of Liability
Designatrix will not be held liable for any indirect, incidental, or consequential damages resulting from the use of our services. We do not guarantee specific results (e.g., #1 Google ranking or guaranteed sales) unless explicitly stated in a contract.
Termination
Either party may terminate a project with written notice. In such cases, you agree to pay for work completed up to the termination date. We reserve the right to suspend or terminate services if these Terms are violated.
Third-Party Tools & Services
We may integrate third-party tools (e.g., payment processors, plugins, APIs). We are not responsible for any issues caused by these external tools or providers.
Changes to Terms
Designatrix reserves the right to modify these Terms at any time. We will notify users of significant changes, and your continued use of our services after updates constitutes your acceptance of the new terms.
Governing Law
These Terms shall be governed by the laws of the respective US state. Any disputes arising shall be resolved in the courts of the respective Legal Jurisdiction.
Contact Us
If you have any questions about these Terms, please contact us:
OUR testimonials
Learn What Our Clients Love About Our Services
Our new website has completely changed our business. These guys are the best website designers we’ve worked with. They truly understood our vision and made sure the final results reflected that.
Jason M.
Startup Founder
When they say they’re more than a web design company and your partners in growth, they truly mean it. We loved working with their team on numerous projects and saw some of the best results with their expertise and proven tactics.
Catherine P.
Brand Strategist
From concept to completion, Designatrix delivered a professional website that performs flawlessly. They also helped us in marketing, and we saw some incredible results in sales and overall ROI. Highly recommended.
Thomas K
Consultant
I had a great experience working with Designatrix for our web design and development. They created a stunning, responsive site that is both visually appealing and functional. Their attention to detail and communication were exceptional throughout the process.
Emily S
Startup Founder
We were blown away by the eCommerce website Designatrix developed for us. The custom features and user-friendly interface are exactly what we needed to streamline our online business. The site looks amazing and functions seamlessly. Fantastic job!
